Good to Know
Frequently asked questions
Do you offer free roof inspections and estimates?
Yes. Every roof inspection and estimate is free. We get on the roof, check the flashing, valleys, and eaves where leaks actually start, photograph what we find, and give you a clear repair-versus-replace recommendation before any work or cost. If the honest answer is that the roof has years left, that is the answer you get.
Do you help with storm and hail damage insurance claims?
Yes. Storm and hail damage is a specialty of ours, and we support you through the insurance process, documenting the damage and working with your carrier toward a fair roof replacement. We photograph the bruised mats and stripped granules that hide from ground level, write the scope ourselves, and meet the adjuster on the roof so the approved claim reflects the real repair rather than a lowball first offer.
What roofing materials do you install?
Asphalt shingle, metal, cedar shake, and slate, plus gutters, siding, and windows. Architectural asphalt covers most homes; standing-seam metal, cedar, and slate suit the older and higher-end housing stock around West Chester's historic blocks. For a full roof replacement we help you choose the right system for your home and budget, and as a GAF Master Elite contractor we can register manufacturer warranties most companies cannot offer.
Where are you located and what areas do you serve?
We have two locations, West Chester and Pittsburgh, PA, and serve West Chester, West Goshen, Uwchland, Westtown, Glen Mills, Chester Springs, Exton, Downingtown, and the surrounding communities. The West Chester office covers Chester County and the western Philadelphia suburbs; the Pittsburgh office covers Allegheny County and the neighborhoods around Mount Washington, Dormont, and the South Side.
Are you licensed and insured?
Yes, and here is how to check it rather than take our word for it. Our registrations are held under our legal name, Clear Exteriors LLC, so that is the name to search, not the brand: Pennsylvania Home Improvement Contractor registration PA179710, New Jersey Home Improvement Contractor registration 13VH12512800, and Delaware business license 2023708270. We are insured, and documentation is available on request.
How long have you been in business?
We are an established, family-owned roofing and exterior company. Our owner runs it, our project manager runs the crews, and they still walk jobs themselves. Our experience across this region means we have already worked on a house like yours.
Are you accredited with the Better Business Bureau?
Yes. Clear Exteriors LLC, the legal name behind Clear Roofing & Exteriors, has been a BBB Accredited Business since August 24, 2023. Our BBB profile is public, so you can read our rating and any complaints for yourself, listed as Clear Roofing & Exteriors LLC.
